Delivery usually takes 48 hours to reach the customer.

Yes — you can request a return within 48 hours of receiving your order.

Conditions:

• Item must be unused and unworn, in the same condition as delivered.
• No perfume, makeup stains, or missing tags.

Fees: A return shipping fee applies.
Refund method: via InstaPay within 3–5 business days after the item is received and inspected at our warehouse.

Yes. You can inspect the order while the courier is present.
If you don’t want it, you may refuse delivery free of charge.

Yes — exchanges are allowed for:

• Size not fitting
• Swapping to another color

Fees: An exchange shipping fee applies.

• Return within 48 hours: Return shipping fee applies.
• Exchange: Shipping fee applies.
• Refusing delivery during courier inspection: Free of charge.

Please contact us with your order number and the reason (return or exchange). We’ll schedule the pickup and notify you once the item reaches our warehouse.